Information about Cookies
Due to the entry into force of the relevant amendment to the Law on Information Society Services (LSSICE) established by the Royal Decree 13/2012, it is mandatory to obtain the express consent of users of all websites that use non-essential cookies, before they begin browsing them.
COMPAÑÍA LUMISA ENERGÍAS, S.L., (hereinafter, Lumisa) informs about the use of cookies on its website www.lumisa.es. On our website, we use our own and third-party cookies to improve your experience and offer you better services.
By browsing our website, you accept the use of cookies as described in this document.
What are Cookies?
Cookies and other similar technologies, such as local shared objects, flash cookies, or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to ensure the proper functioning of the site.
A cookie is a file that is downloaded to your device when accessing certain websites. Cookies allow a website to, among other things, store and retrieve information about a user's browsing habits or their device and, depending on the information they contain and how the device is used, may be used to recognize the user. The user's browser stores cookies on the hard drive only during the current session, occupying minimal memory space and not harming the device. Cookies do not contain any specific personal information, and most are deleted from the hard drive once the browser session ends (so-called session cookies).
Most browsers accept cookies as standard, and regardless of them, allow or block temporary or stored cookies through the security settings.
Without your express consent—by enabling cookies in your browser—Lumisa will not link the data stored in cookies with your personal data provided at the time of registration or purchase.
Cookies subject to regulation and Cookies exempted
According to the EU directive, cookies that require informed user consent are analytics, advertising, and affiliate cookies, while those of a technical nature and those necessary for the operation of the website or for the provision of services expressly requested by the user are exempt.
What types of Cookies are there?
According to their purpose, this website uses the following:
- Technical and necessary cookies: strictly necessary for the use of the website and the provision of the contracted service.
- Analytical cookies: collect information about how the website is used.
- Social cookies: required for external social networks.
- Affiliate cookies: allow tracking of visits from other websites with which the site has an affiliation agreement (affiliate companies).
- Marketing and behavioral cookies: collect information about the user's preferences and personal choices (retargeting).
According to the entity managing the cookies, this website uses the following:
- Third-party cookies: Sent to the user's device from a domain or equipment not managed by the website editor, but by an external entity that processes the data obtained through the cookies.
- Own cookies: Sent to the user's device from a domain or equipment managed by the website editor, from which the requested service is provided.
At the end of this document, you can also find more detailed information about the cookies used on this website.
How can I configure and disable cookies in the browser?
Users can allow, block, or delete the cookies installed on their device by configuring the settings of the browser installed on their device. Each browser operates differently; you can find how to do it in your browser’s help menu, where the procedure for their deletion is described. For more information, you can visit the following websites:
If you block the use of cookies in your browser, some services or functionalities of the website may not be available.
Update of the Cookies Policy
We may update our Website’s cookies policy. Therefore, we recommend that you review this policy periodically to be properly informed about how and why we use cookies. Lastly, if you have any issues related to the use of cookies on this Website, you can contact us at the following email address: [email protected].
