We answer all your questions in our frequently asked questions section. If you have further questions, please contact us.
Charging points are the instruments that allow us to recharge electric vehicles, and can be installed in private garages, community garages or a community of neighbors, or even in a company car park.
If you have a garage in a single-family home or a flat you own, you can install the charging point for your electric car in it. The installer can take the wiring from the meter to the location of the charging point.
The first thing you should do is request your charging point through our web form. Once requested, our advisers will contact you and we will send you a personalized quote.
No problem, the charging point uses the electricity from the individual meter and we will bill all the energy, both for the home and the electric vehicle, to the owner of the electricity supply.
Yes, the solution would be to register a new electricity supply point only for that charging point. Another option would be to agree with the community of neighbors by connecting the charging point to a common electrical supply and reaching an agreement with the community of neighbors.
According to the regulations, the communication of said installation is necessary, however, its approval by the same is not necessary.
The installation of a charging point usually takes around two days. We will send a qualified technician beforehand to inspect the garage and the location of the meters.
The charging time of an electric vehicle depends on several factors related to the vehicle and the type of charger. Next, we show you an indicative table with the charging times of a charging point.
| Normal Charge | Semi-fast Charge | Fast Charge | ||||
| Max Voltage | 230 V single-phase | 400 V three-phase | 500 V DC | |||
| Max Power | 3.7 kW | 7.4 kW | 21 kW | 43 kW | 50 kW | |
| Connector | Type 1, Type 2, Schuko | Type 1 and Type 2 | Type 2 | Type 2 | CHAdeMO, Combo | |
| Location | Homes, private garages | Shopping centers, public roads | Highways | |||
| Charging Time | 8 hours | 4:30 hours | 1:30 hours | 45 minutes | 30 minutes | |
The installation of a recharging point can count on an aid of up to 80% of the eligible cost for individuals, the self-employed and for the administration without economic activity.
As of April 10, 2021, the aid of the MOVES III Plan is available, which will run until 2023.
Individuals, communities of owners and legal entities may benefit from this aid.
Ideally, depending on the electrical appliances you have, it would be a power of 4.6 KW, and with a power control device installed in the charging point it would be sufficient.
Resolve your doubts through our customer service channel.
Or if you prefer, call us at our totally free customer service phone number
900 811 473
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