FAQs

We answer all your questions in our frequently asked questions section. If you have further questions, please contact us.

New Power Point

When we talk about a new power supply, we refer to supplying a point where there is no electricity, but there was electricity once. In this case, you have to apply for a reconnection.

On the other hand, when we talk about changing companies, that is when there is already electricity and a contract with a company, but the customer wants to switch companies because the latter offers better services or more competent prices, or because of preference for another supplier. 

In "Difference between connect a new power supply and switching companies" we explain it in more detail.

To register a new supplier, it is necessary to provide technical documentation.

If it is a home:

  • If it is the first occupation, a Low Voltage Electrical Installation Certificate (CIEBT) stamped by an EIC or by the Department of Industry.
  • If it is a second occupation, if there is no prior technical documentation for the installation: a Recognition Bulletin of Low Voltage Electrical Installations, if the previous reduction is over 3 years. This document reflects the main characteristics of your installation, such as the installed power and the maximum admissible power, in addition to guaranteeing the quality of the installation. In the event that the power requested exceeds that allowed, you must provide us with a new Bulletin that you can request from your electrician installer.

On the contrary, if it is a local or common area. According to current legislation, to contract a supply of electric power, the presentation of the following documents is required: Certificate of Electrical Installation in low tension, according to the type of supply, in triplicate copy, issued by the electrician installer who made it and sealed by the Competent Body of the Administration.

TIPOS DE INSTALACIONES1ª OCUPACIÓN2ª OCUPACIÓN
Viviendas en edificios, adosados o unifamiliaresCIECIE/BRIE/AIV
Locales comerciales u oficinasCIECIE/BRIE
AlmacenesCIECIE/BRIE
Servicios comunes en edificios de viviendas, comerciales u oficinasCIECIE
Instalaciones temporalesCIE-
IndustriasCIECIE
Bombas de elevación o extracción de aguaCIECIE
Resto de instalacionesCIECIE

CIE = Certificate of Low Voltage Electrical Installation sealed by an EIC or by the Dpt. Of Industria. BRIE = Bulletin for the Recognition of Low Voltage Electric Insations.

An installation company or an authorized installer can issue you the technical documentation that certifies that the installation is correct for the registration of the supply.

The Distributor Company is responsible for supplying electricity to a point of supply without service. It is responsible for reviewing all the technical documentation issued by the installation company, ensuring the safety of the supply point and placing the ICP and / or the relevant meter. They are also the ones that receive the cost that you have to pay for accessing the network. This cost is regulated by the State.

Turning on a new power point or reactivating one that has not been used for more than 3 years has a cost regulated in Royal Decree 1995/2000 of December that the distributor will charge you through Lumisa:

  • Access rights: it is paid when contracting a new supply or by increasing the power of an existing supply with an amount of 19,703137 €/kW + VAT.

  • Extension rights: it is paid when using the infrastructure of the distribution company in the case of new supplies, when the power contracted increases or if the supply point has not been used for more than 3 years with an amount of 17.374714 €/kW + VAT.

  • Engagement rights: it is paid when using the infrastructure of the distribution company in the case of new supplies, when the contracted power goes up or if the supply point has not been used for more than 3 years with an amount of 9.04€ + VAT.

  • Verification rights: paid when carrying out the installation revision with an amount of 8.01€ + VAT. 

  • Guaranteed deposit: according to what is established in article 79 of Real Decreto 1955/2000, it is the amount to be delivered, at the time of contracting, for an amount equal to the monthly theoretical turnover corresponding to fifty hours of use of the contracted power. 

As soon as we have all the required documentation, the Distributor takes a maximum of 5 working days to activate a low voltage supply point.

To know how the electric sector works, let's start from the beginning.

  • Producers are responsible for producing energy. In our country, there are different production plants such as:
  1. Conventional thermal power plants
  2. Nuclear power plants
  3. Or alternative energies such as wind farms, and photovoltaic power plants.
  • Carriers are responsible for the transport of energy at high voltage, in our country is the Electrical Network of Spain (REE).

  • Distributors remain regulated by the State, and are responsible for maintenance and different areas of the country finally we enter.

  • Suppliers like Lumisa, who is in charge of buying the energy and billing it to their consumers using the distribution networks.

The grounding, also known as grounding (PAT) is an essential installation in an electrical installation as it guarantees safety and avoids serious consequences to people and electrical equipment.

The grounding installation is the responsibility of the customer, and must ensure that its electrical installation is adequate and at the same time, an authorized technician must certify it through the Electrical Bulletin.

Provisional installations are those that have a limited duration in time based on the circumstances that motivate them. They are provided for in the Royal Decree 842/2002, of August 2, which approves the Electrotechnical Regulation for low voltage. They can be:

  • For repair. Necessary to mitigate an operational incident.
  • For works. Carried out to allow changes or transformations of installations without interrupting operations.
  • Semi-permanent. Intended for limited-duration modifications within the framework of routine activities of premises that are repeated periodically (Fairs).
  • For construction. Intended for the execution of building and similar construction works.

If you want to carry out construction from scratch, or some major renovation, and want to hire electricity solely to carry out the construction, it is not necessary to hire a common Light Rate, as the Distribution Companies have a special type of new connection for these cases.

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